Terms of Service

Last updated: November 11, 2026

These Terms govern your use of this website, operated by Spark Leads (“BathLeads,” “we,” “us”). By using the site or submitting a form, you agree to them and to our Privacy Policy.

1. Who the site is for

This site is for businesses that want to buy home-improvement leads. By submitting a form you confirm that you are acting for a business and that the information you provide is accurate.

2. Information on the site is not an offer

Descriptions of lead types, starting prices, filters, delivery methods, and policies are general information. Price, volume, exclusivity, delivery pace, service area, payment terms, and the replacement policy for any purchase are set only in a signed insertion order and Lead Buyer Agreement. The insertion order summary is a plain-language overview, not the agreement. If these Terms conflict with your signed agreement, the agreement controls.

3. No guarantee of results

We generate and deliver leads; we do not guarantee that any lead will answer, book, or buy, or any number of jobs, revenue, or return on spend. Replacements, where available, are governed by your agreement and are not refunds.

3a. Lead replacements

Request a replacement within 3 days (72 hours) of delivery, with the lead ID and reason, if: the phone number is disconnected or invalid; the lead duplicates one we delivered to you in the last 30 days (with proof); the person says they never asked for information; the lead is outside your agreed service area; the person is a renter, not the homeowner; or the project is not a bath or shower job. Up to 15% of each order is replaced at no charge; requests beyond 15% are reviewed against call notes and consent records. Couldn’t reach, didn’t book, didn’t close, and price shopping are not replacement reasons. On shared tiers a replacement is for your account only. Replacements are new leads, not refunds. The replacement terms in your signed agreement control if they differ.

4. Your compliance obligations

If you buy leads, you are responsible for contacting them lawfully, including under the Telephone Consumer Protection Act, the Telemarketing Sales Rule, federal and state Do Not Call rules, state calling-hour and text-messaging rules, and home-improvement licensing laws in the states where you work. You must honor opt-out requests immediately and tell us about them.

5. Calls, texts, and email to you

By submitting a form, you agree that we may contact you about our services by phone, text (including texts sent with automated technology), and email at the details you provide. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out.

6. Acceptable use

Do not submit false information, use the site to harvest data, interfere with its operation or security, or use it for any unlawful purpose.

7. Intellectual property

The site's content belongs to us or our licensors. You may view it for evaluating our services only.

8. Disclaimers and limitation of liability

THE SITE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND, TO THE FULLEST EXTENT PERMITTED BY LAW. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM USE OF THE SITE. Liability for lead purchases is governed by your Lead Buyer Agreement.

9. Governing law

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-law rules. Any dispute that is not resolved informally or through arbitration (if an arbitration clause is added below) will be brought only in the state or federal courts located in New Jersey, and you consent to their jurisdiction and venue. [PLACEHOLDER: arbitration clause, if any, to be approved by counsel (the course buyer-contract template uses AAA arbitration)]

10. Contact

Spark Leads
111 Town Square Place, Suite 1201, Unit #69, Jersey City, NJ 07310
Email: lorenz@lorenzmac.com
Phone: (551) 288-6324